Did you know that the main reason people put of visiting the dentist isn’t lack of time or worry about costs, but fear? There are many reasons people are afraid of the dentist, from bad past experiences to horror stories from well-meaning friends and family. For others, it’s fear of the drill or of needles, while for many there’s no single identifiable cause of their fear.
If you are nervous about visiting the dentist, we can help. At Dental Excellence, all of our staff will take your fears seriously and promise to treat you with empathetic care. All of our staff are extremely compassionate towards nervous patients; we understand how much anxiety even a dental check-up can cause some patients. We welcome nervous patients and will do everything to put you at ease, devoting the time and patience to make the experience as painless and comfortable as possible.
We have a unique approach to counteract any fear people may have of dental treatments. We care about providing exceptional customer service, and most of all we care about the wellbeing and happiness of all of our patients. Our Dentists are registered a Phobic dentists so they are experts in the techniques of delivering dentistry in a way that will help you cope with the visit, while all of our staff from our reception team to our oral surgeons are experienced in dealing with anxious/nervous patients.
Our dental team employ a wide range of relaxation techniques to help calm patients’ nerves. For those with dental phobia or who are still nervous, we also offer treatment under sedation. Our sedation techniques ensure that you feel relaxed in a comfortable environment. We listen to your individual needs, and our trained experts go at your pace, making sure you feel safe and in control at all times.
Many people are put off by the sights, sounds and smells of the dental surgery. Here are some of the ways we can help you relax:
Our practices are designed to resemble health spas more than traditional dental surgeries. You can watch your favourite film or TV series on DVD while having treatment.
All of our practices have relaxing background music. You can also choose to listen to music or your favourite radio show or podcast while having treatment. We also offer noise-cancelling headphones to drown out the sounds of the surgery.
We have oil-burning scents throughout our practices to enhance the pleasure of your visit.
At Dental Excellence we like to take our time with our patients, no one is rushed, and everything is done at the pace of the patient and not the dentist. We will always listen to all your concerns and fears, and will take them seriously. Don’t be afraid to ask questions, or to ask for a break in treatment if you need to rest.
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